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Sales Support generating proposals for various life covers and long term care products. |
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Field Underwriting including matching medicals with applications & case preparation |
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Licensing & Contracting of sales personnel |
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Inforce Ledger Illustrations, including monitoring performance of client policies for financial advisors. |
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Policy Administration for all changes |
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Claims Processing |
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Plan Installation & contract set up |
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Payment Processing as per fund rules and regulations |
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Customer Support |
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Plan Administration including ERISA reporting and Form 5500 preparation |
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Asset Management including calculation of unit value & tracking of investment portfolio |
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Payout Administration |
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Reference Data Management |
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Claims Servicing |
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| "eNoah's experienced professionals are well trained to provide insurance illustration support services to advisors" |
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| Life Insurance Illustrations: |
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| Life insurance presentations typically rely on policy illustrations to explain the client how a life insurance policy works. It is a tool designed to help the advisor explain an intangible and complex financial product. Illustrations display key policy guaranteed values and hypothetical non-guaranteed values based on performance assumptions involving interest rates, mortality, and expense charges. eNoah's experienced team of professionals are familiar with most of the major insurance carrier illustration software. |
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| Life Insurance Illustrations: |
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Term Insurance
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Whole Life Insurance
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Universal Life Insurance
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Disability Insurance
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Long Term Care
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| Annuity Illustrations Package: |
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| Annuity illustration software is an important sales tool for advisors. Clients expect advisors to have up-to-date technology and many expect their advisors to compare information from different carriers. eNoah's experienced professionals generate 10-15 different insurance carrier illustrations and provide a comparison statement which plays a major role in guiding advisor in financial decisions. |
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| Annuity illustration services: |
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Immediate
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Fixed Indexed
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| The eNoah advantage |
| Key benefits on outsourcing to eNoah are: |
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Illustration support service is led by a professional with over 20 years of experience in US Life insurance industry, who understands your needs to deliver accurate and quality illustration |
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24 hours turn around time |
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Significant savings in process cost & better utilization of clients' high value resources |
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| "eNoah's experienced professionals are trained in providing accurate medical exam paperwork to the insurance companies" |
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| Quality Assurance of Medical exams: |
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| Issuance of policy depends on the accurate information being provided in a timely manner to the insurance carriers on the exams done. Our review process authenticates the accuracy of the exams done. |
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| eNoah's support functions include: |
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| Ordering - Medical Exams |
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Phone
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Fax
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Email
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| Communication about Medical Exams |
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Details of appointment to examiners
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Follow up on appointment status with examiners
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Update the status of appointments
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| Quality Review of Medical Exam Documents |
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Receive documents through online fax / mail
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Review documents
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Upload the reviewed documents
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Follow up with examiner if documents were not in order
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| Revenue Recovery Process |
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Follow up with insurance carriers for revenue recovery
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Follow up with examiner / copy service / agent / case manager for incomplete / incorrect information
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Chargeback the examiner, if the details are incomplete / incorrect
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| The eNoah advantage |
| Key benefits on outsourcing to eNoah are: |
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Associates in medical exam QA Process are duly trained by the medical professionals |
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In-depth knowledge on insurance specific Paramed forms, various labs, & other forms |
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Quicker turnaround time - We review & upload paperwork within 12 hours |
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Significant savings in process cost |
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Better utilization of clients’ high value resources
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| "eNoah's experienced professionals are well trained to assist your office in obtaining all types of medical records" |
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| Medical Records Retrieval: |
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| Retrieving medical records can often be a cumbersome and time-consuming task. At eNoah, we manage the process for you! We have developed a method of communication with medical records custodians at hospitals, clinics and physician offices that expedite retrieval of records in a highly professional manner. Our review process authenticates every detail of the request and matches the request to the records received. |
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| eNoah's support functions: |
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| Data Entry & Data Validation: |
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Validating the data by verifying web request form with the database.
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Matching Patient Name on request form to signed HIPAA authorization
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Locating the Doctor / Facility phone number through web research, if necessary
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| Initial Contact / Verification: |
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Verify Doctor/ Facility name, address and fax number
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Requirement on HIPAA/Special authorization/ LOR /Additional documents
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Establishing payment method/negotiation - Credit Card/Check
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Verify Copy Service, Turnaround time and update call outcome on client application
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| Status & Follow-up: |
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Confirm receipt of request/prepayment
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Check for additional document/payment
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Check Turnaround time and update call outcome on client application
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| Quality Check & Chronological Organization: |
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Confirmation on Patient Name, DOB and SSN with request
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Checking the image quality & rearranging the records, if required
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Stack medical records in chronological order, reverse chronological order, and by the type of document such as progress notes first, then diagnostics etc.
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| The eNoah advantage |
| Key benefits on outsourcing to eNoah are: |
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100+ dedicated employees for medical records retrieval process |
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In-depth knowledge on copy service and various types of authorization |
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Quicker turnaround time - We retrieve medical records within 10 working days |
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Significant savings in process cost |
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Better utilization of clients’ high value resources
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| "A medical record summary is a concise version of the information found in a patient’s medical records" |
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| Summarizing APS (Attending Physician Statement) |
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A key process in the life insurance industry is the summarization of APS. It captures the critical health concerns of a policy applicant to determine the risk threshold. The volume and complexity of APS places an increasing burden on already overtaxed underwriting department, often creating underwriting backlogs which delay the quote.
eNoah’s dedicated team of well trained and experienced medical professionals currently provide APS services to large American companies. Our well constructed APS summaries include a health history synopsis that chronologically details tobacco use, medications, prior conditions, and lab tests, BP, Cholesterol, HDL, LDL and Cholesterol/HDL Ratio.
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| THE eNoah VALUE PLUS: |
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The APS practice is led by a professional with over 20 years of experience in US life insurance industry, who understands your needs to deliver a high quality summary
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Specialists with underwriting and medical backgrounds are trained and have experience in the specifics of medical terminology, chronological sorting, reviewing, note taking, annotating gaps and indecipherable entries, and verifying duplicative entries/records, inconsistencies, and spotting patterns
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To ensure quality and reliability of data, very strict quality standards, training regimens, and audit schedules are in place
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eNoah provide customized summaries that meet different needs of the client - View Sample Summary
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An integrated business excellence framework that meets the requirements of ISO9001-2000, ISO 27001 & HIPAA to provide the best practices in managing business and information security
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| The eNoah advantage |
| Key benefits on outsourcing to eNoah are: |
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48 hour turn around time & 12 hour turn around time for urgent cases |
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Significant savings in process cost |
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Reliable summaries by ensuring quality using 6-sigma tools |
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Significant savings in process cost |
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Better utilization of clients’ high value resources
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| "eNoah provides high quality, customized summaries to Law Firms" |
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Medical records can be a valuable tool in cases dealing with personal injury or medical illness. Unfortunately, these records are often difficult to decipher handwriting of medical personnel, contain medical terminology, abbreviations, and are replete with redundancies. Most importantly, it will be difficult to extract and keep track of information pertinent to your case. Without a strong familiarity with medical terminology and abbreviations, legal professionals often limit their ability to recognize and decipher critical information found in medical records.
Our chronological medical summaries create a time line of the plaintiff’s symptoms, conditions, diagnoses and courses of treatment, making it easier for you to evaluate the merits of the case into common language, key medical terms and conditions are concisely defined; drugs are accompanied by a brief outline of common usage. We have a variety of summary formats to choose from and can also customize our summary formats to meet specific client needs.
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| THE eNoah VALUE PLUS: |
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eNoah specializes in transcribing hand-written legal notes and documentation
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Our team of professional transcriptionists has extensive experience in deciphering and decoding crucial documents
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eNoah will transcribe your documents into neatly formatted word documents, making critical information retrieval and organization easier than ever
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Very strict quality standards and audit schedules ensure quality and reliability in data
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eNoah provides customized summaries to meet different needs of the client - Click here to view APS Summary
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An integrated business excellence framework that meets the requirements of ISO 9001-2000, ISO 27001 & HIPAA to provide the best practices in managing business and information security
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| The eNoah advantage |
| Key benefits on outsourcing to eNoah are: |
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48 hour turn around time |
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Significant savings in process cost |
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Reliable summaries by ensuring quality using 6 -sigma tools |
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Better utilization of clients' high value resources |
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